The Client acknowledges that:

He has read, agree with and accept the Terms and Conditions, including any amendments thereof prior to the use of this Website.  The use of this Website constitutes the acceptance of the Terms and Conditions contained herein;

The Terms and Conditions shall be amended or updated from time to time without notice to you and you shall be deemed to accept the amendments to these Terms and Conditions by your use of this Website. If you are not in acceptance to the terms herein, please do not use this website.

The use of this Website is subject to technical defects or interruptions from time to time, and that I-Shop, a division of Supa Export SRL (referred herein as; “i-shop” “I-SHOP” “we” “us” or “Our” even „Supa”) makes no representation that the Website is free from any computer viruses or programs that may affect your electronic systems;

We will not be responsible for any loss or damage to your data or computer system arising out of or in connection with the use of the Website and that the Client shall bear the sole responsibility in such circumstances;

We may amend, suspend or terminate (temporarily or permanently) the Website or the services provided under it, from time to time without notice and we will not be responsible for any loss or damage arising out of the amendment, suspension or termination of the Website;

The use of this Website and the services provided under it is entirely at the Client’s own risk; and a cookie (i.e. a small data file that certain websites may send to your address when you visit them) can be enabled in some parts of this Website.  If you prefer not to receive cookies, you can set out browser to warn you before accepting cookies and refusing them whenever your browser alerts you to their presence.  You can also refuse all cookies by disabling them in your browser.

General Terms and Conditions

A list of our range of online sale related services are available on request.

We hereby represent to the Client, and the Client acknowledges, that:

I-shop and its associates work exclusively in relation to trade around the Globe. Serve as provided in our Client Deed, and in any terms and conditions annexed to the Unit Order Form as signed by the Client, all contracts are entered between the Client and the company and/or institution and between the Client and i-shop;

I-shop and its representatives have at no time made to the Client any warranties, promises or forecasts as to any expected return on investment or rental yields, and neither i-shop nor its representatives have the authority to make such warranties;

I-shop and its representatives have not made, and shall at no time make, an invitation to enter into, or offered to enter into, an agreement to acquire, dispose of subscribe for or underwrite “securities” or a “regulated investment agreement” (as such terms defined under the Securities and Futures Ordinance (Cap. 571) (the “SFO”)), nor made an invitation to acquire an interest in, or participate in, or offer to acquire an interest in, or participate in,  a “collective investment scheme”, except where the applicable exclusions or exemptions under the SFO are applicable;

We and our representatives are carrying on (and shall carry on), or holding themselves out as carrying on, a business in a “regulated activity” (as such term is defined in the SFO);

We and our representatives cannot and will not provide advice on taxation or the legal consequences of any arrangements. We advise the Client to obtain independent legal and taxation advice prior to ordering on our website. We are not liable to any legal or taxation claims made by either the client or any institution with regards to an order placed on our site.

We will be entitled to negotiate with, receive and be compensated with payments and commissions from companies, financial institutions and/or other parties connected with the provision by our Services to the Client, and we may on reasonable request by the Client, provide the client with details of such transactions; and

The Client expressly agrees that the use of this website and the information contained herein is solely at the Client’s own risk.


In respect of all material, information and documents supplied by us to the Client at any time (including all plans and specifications) (the “Material”), neither our company, nor any of its representative, officer, employee or adviser:

Has made or will make any representation or warranty as to the accuracy or completeness of the Material or that the Material is the information the Client may require or expect to find in respect of the subject matter or to make a fully informed decision on any course of action.  All plans and specifications provided to the Client are provided as a guide only and are subject to variations, modifications and amendments as required by relevant authorities, developers and/or architects;

Accepts or will accept any responsibility for any interpretation, opinion or conclusion that the Client may form because of examining the Material;

Accepts or will accept any responsibility to inform the client of any matter arising or coming to our notice which may affect or qualify any Material which we provide to the Client; or

Is or will be liable for any loss of any kind (including but without limitation damages, costs, interest, loss of profits, or special loss or damage) arising from an error, inaccuracy, incompleteness or similar defect in the Material or any default, negligence, or lack of care in relation to the preparation or provision of Material.


By default, our shop sells in US Dollars. However, we have allocated our users with the possibility of getting an estimate of the cost for a given product by switching our displayed cost price to any of the listed currencies on our website. Users acknowledge that the use of this tool doesn’t indicate that we are liable for any bank or local charges paid by the customer upon buying from our shop. You may contact your bank to inquire if any conversion cost will be billed before shopping with us.


Pictures displayed on our website may differ from the real-time appearance of a given product. All pictures are for visual reference only, and may vary from one monitor to another. Hence, we are not liable for any claims relating to the appearance of a product based on the displayed photo.


When creating an Account at our website, you are free to opt-out from receiving various offers directly to your e-mail, phone or in your Account. We use provided contact details and your preferences for direct marketing by sending various offers or newsletters.

These direct marketing offers, depending on your preferences, may be personalized, considering any other information which you have provided to us (e.g. location, social media profile information, purchase history etc.) or we have collected or generated from other sources as described below.

Right to object

If a User wishes to change their preferences and withdraw the consent for direct marketing, they may exercise such option at any time they wish by following the instructions to unsubscribe in the received email.

Specifically, you may also choose to withdraw your specific consent for using your profile and other automated systems-analyzed-data for direct marketing purposes by sending an email.

You are free to opt out of our newsletters at any time. You can do this by clicking on a link for that purpose at the bottom of our e-mail with the newsletters.

You may at any time refuse to receive information from us by unsubscribing from our mails or by sending us an email.

Risk Disclosure

You should be aware that investments may involve risks and the value of the transaction and associated yields may go down as well as up. The market is volatile, and prices may fluctuate widely. Whilst we may undertake various background checks on companies we trade with or financial institutions that introduces the Client, it is the responsibility of the Client to instruct their own advisers and solicitors to undertake due diligence and provide adequate and satisfactory advice to the Client before proceeding with any transaction.

Limitation of Liability

Save as expressly set out herein and to the extent permitted by law, we shall not be liable to the Client or any third party for any loss, liability or expense arising out of or in connection with any acts or omissions of ours, or any of its directors, officers, employees, contractors and agents, which are done negligently, or deliberately with intent to cause loss, liability or expense, or recklessly and with actual knowledge that such loss, liability or expense would probably result.

We shall not be liable to the Client or any third party (whether in contact, tort (including negligence), breach of statutory duty or otherwise) arising out of or in connection with this Agreement for any loss of profit, production, data, goodwill or business opportunities or anticipated savings or benefits or for any type of indirect, special or consequential loss, even if that loss or damage was reasonably foreseeable or that party was aware of the possibility of that loss or damage arising.

Any claim for breach of contract, tort (including negligence), breach of statutory duty or otherwise arising out of or in connection with this Website shall be brought within two years of the act or omission alleged to have caused the loss, liability or expense in question.

No provision herein set out shall exclude or limit the liability of ours for death or personal injury caused by its negligence or for fraud or in respect of any other liability arising out of or in connection with this website which cannot be excluded or restricted by law.

These provisions shall be exhaustive of the remedies for monetary damages of the Client or any third party against us arising out of or in connection with this Website.

Your purchase is protected if:

-You have purchased Extra Warranty
– The length of warranty is one year from the date of order completion
– Your device was accidentally damaged
– The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
– Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address was provided).
– You raise a claim by opening a dispute (link of order detail page).
– The product is within our Domestic Return guarantee. Please click here to learn more.
– Your account is in good standing. Please click here to learn more.
– Your item is returned to the seller due to customs duties (customs clearance/taxes are not included).
– Devices meeting these conditions will be either repaired or replaced. Protection applies to only items purchased on our website.

Customs Tax

We are not responsible for any custom clearance or import tax. Our prices are exclusive of taxes. So before placing your order, kindly check your custom procedure. Please write down a clear message (NOTE), under your order if you need special assistance on custom declaration.


If an associate of us provides information to the Client, no representation, warranty, condition or other term express or implied is made by us as to the content, quality or veracity of such information.

Granting a refund

We reserve the right to determine which return or refund request is justified, based on delivery report by courier service, description, delivery address and many more details available to us directly or implied. Refund will be granted only to orders that meet the laid-out policy.


We try our possible best to make sure that the correct product and in perfect working condition is shipped out.

We recommend all our buyers to make a video or photos during un-boxing of any product bought from us. If you purchased any product from our website and noticed that something is broken or you got the wrong color, we highly recommend you contact us within 7 days of buying the product. Clients understand that after 15 days they may not get a refund.

We reserve the right to determine which return or refund request is justified, based on delivery report by courier service, description, delivery address and many more details available to us directly or implied. Refund will be granted only to orders that meet the laid-out policy.

Before returning or shipping a product back to us. It is vital that we are contacted so as to negotiate the mode and means of return.

If a product must be returned, it must meet the following conditions:

  • Not exceed 15 days from the delivery date
  • Must be packed in original shipping box
  • Product must Not have been tempered with.
  • Product was paid for (Not a Free gift)
  • Product must be within warranty period
  • Reason for return must be clear and precise
  • Un-boxing video or photos must be provided
  • Order ID must be provided

Intellectual Property

Any copyright or other intellectual property rights of whatever nature which subsist or may subsist in the presentation and / or content of the Website shall remain our property.

Admission to our events

The right to admission to our event or seminar is reserved by the event manager. The event manager may take health and safety, environmental, security and other concerns into account at their reasonable discretion and may from time to time carry out security searches. No refunds will be offered to customers who are refused entry or ejected from an event or seminar because of late arrival, declining to be searched, being abusive, threatening, drunken or other antisocial behavior (including smoking in “no smoking” areas), carrying offensive weapons or illegal substances, or making unauthorized audio, video or photographic recordings.

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